When you use our ceramic products, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
We collect information from you when you place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, or phone number.
Any of the information we collect from you may be used in one of the following ways:
1. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
2. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Please visit our terms and conditions section outlining the use, disclaimers, and limitations of liability governing the use of our website.
23661 Birtcher Dr.
Lake Forest, CA 92630
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